FAQ’s

Most frequently asked questions

Ordering & Payment

First, select your desired size and quantity, then click ‘Add to Cart’ and proceed to checkout once you’re done shopping.

Delivery & Shipping

Our standard delivery typically takes 3-5 business days.

Yes, we ship worldwide!

Returns & Refunds

We offer a 14-day return window for items in their original condition. Please refer to our full Return Policy for more details.

To initiate the return process, kindly get in touch with our customer service team the your oder information at [info@shopvif.com].

Products

We have a comprehensive size guide available on our website. If you’re still uncertain, feel free to contact us for recommendations.

Generally, we recommend gentle washing and avoiding excessive heat.

VIF prides itself on using high-quality materials sourced both locally and internationally. The specific material for each garment can be found in its product description.

Certain items might be available for pre-order. These will be clearly marked on our website, along with the expected release date.

Our stock moves quickly due to high demand. If an item you’ve seen is no longer available online, it may have sold out. However, we frequently restock popular items, so keep an eye on our website or subscribe to our newsletter for updates.

Our website showcases a curated selection of designs. For bespoke inquiries or special customizations, please contact our customer service team at info@shopvif.com

General Enquiries

Stay updated on our latest releases, offers, and news by subscribing to our newsletter and following us on social media.

Please direct all press and media inquiries to [info@shopvif.com] for further assistance.

Contact

Still have questions?